Question 1

Why do we charge a service fee?

Accepted Answer

When you book your trip with us, a small service fee is included. Just like hiring a lawyer, accountant, or event planner, hiring a Travel Professional means you’re investing in expertise, time, and a personalized service designed to deliver the results you want.
Think of it this way: you wouldn’t work 20–40 hours at your job without pay—only for the company to hire someone else after you’ve done the work. The same principle applies to travel planning. Behind every quote, there are hours of research, comparisons, itinerary building, and ensuring every detail is exactly right for you.
Our team has completed extensive training, stays up to date on the latest travel trends, and has insider knowledge you can’t find in a quick Google search. Your time is valuable, and so is ours—so we’ve implemented a small, non-refundable Consultation & Research Fee to retain our services as your personal travel advisors.

Here’s how it works:
1. Your non-refundable consultation fee (plus a small processing fee) is due at the time of your request.
2. Once payment is received, your dedicated travel advisor will contact you to finalize details and begin designing your customized travel experience.

This fee ensures we can dedicate our time and resources to crafting an unforgettable trip for you. No exceptions.
We can’t wait to help you create your next incredible getaway!
​
Got questions about our fees, email us at hertravelexperience2@gmail.com (hertravelexperience2@gmail.com)

Need a quote? 
Click here for Land Experience. (https://www.cognitoforms.com/HerTravelExperience1/RequestAQuoteAndConsultation)   |    Click here for a Cruise Experience. (https://www.cognitoforms.com/HerTravhttps://www.cognitoforms.com/HerTravelExperience1/CruiseQuoteRequestFormelExperience1/CruiseQuoteRequestForm)

Question 2

What forms of payment do you accept?

Accepted Answer

We can only accept credit or debit card as payment for your travel. No exceptions. This includes:
 • American Express
 • MasterCard
 • Visa

Question 3

Do I have to keep the travel insurance?

Accepted Answer

That is absolutely up to you.
 
We include travel protection with every quote and every trip that we book.  You are welcome to decline travel protection. However, we highly recommend travel protection for your trip. Let's face it, life happens - even on vacation. We want you to be prepared for any mishaps.
 
If you choose not to accept travel protection, you MUST sign a Travel Protection Waiver form relieving Her Travel Experience, LLC from all liabilities and indicating that you would not like to protect your trip. This means you and your group will be responsible for any mishaps that takes place during your trip.

+1 225.800.7270

"It's not just a trip. It's an Experience."