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  • Why do we charge a service fee?
    A small service fee is included when you book your cruise with us. Hiring a Travel Professional is just like hiring a professional in any other field. We provide a service. We have the expertise to solve a problem or create the outcome you need. Have you ever worked for a job, given them 20 to 40 hours of your time just for them not to pay you, maybe even fire you and hire someone else? Of course not. But what if you did? Creating custom travel experiences are important to us. Our team has gone through extensive training to do what they do. Our time is valuable. In an effort to help us assist you, we have implemented a small fee to retain our services as your personal travel advisors. To begin, there is a non-refundable Consultation/Research Fee plus processing fee for all trips. This fee Is due at the time of your request for services. Your travel request cannot be processed without it. No exceptions. ​ After submitting your request, an agent from our team will contact you regarding your request to finalize the details and begin creating your ultimate travel experience. These service fees are non-refundable. ​ Got questions about our fees, email us at
  • What forms of payment do you accept?
    We can only accept credit or debit card as payment for your travel. No exceptions. This includes: American Express MasterCard Visa
  • Do I have to keep the travel insurance?
    That is absolutely up to you. We include travel protection with every quote and every trip that we book. You are welcome to decline travel protection. However, we highly recommend travel protection for your trip. Let's face it, life happens - even on vacation. We want you to be prepared for any mishaps. If you choose not to accept travel protection, you MUST sign a Travel Protection Waiver form relieving Her Travel Experience, LLC from all liabilities and indicating that you would not like to protect your trip. This means you and your group will be responsible for any mishaps that takes place during your trip.
  • What's included in the price of my cruise?
    A well deserved getaway! Your stateroom, featuring the Carnival Comfort Bed Collection and nightly turndown service... additional stateroom features include a television, in-stateroom safe, individual climate control, full bathroom and ample storage space. Spectacular production shows and entertainment, including hysterical comedians Numerous lounges featuring live music and entertainment Fitness center Pools, hot tub spas and waterslides Year round youth programs for kids 2-17 years of age A variety of dining options for breakfast, brunch, lunch, afternoon tea, dinner and late night in the Main Dining Room and/or Lido Restaurant. A variety of dining options for breakfast, lunch and snacking at specialty food spots (featured on select ships), such as but not limited to: Guy's Burger Joint, Guy's Pig & Anchor Bar-B-Que Smokehouse, BlueIguana Cantina, Street Eats, Big Chicken, Mongolian Wok and Ol' Fashioned BBQ. 24-hour Pizzeria 24-hour soft serve ice cream and frozen yogurt The following beverages served in the Main Dining Room and 24/7 in the Lido Restaurant: non-bottled water, lemonade, iced tea, hot chocolate and non-specialty coffee and tea
  • What's not included in the price of my cruise?
    Dining in specialty restaurants and snacking at cafes and lounges (featured on select ships), such as but not limited to: The Steakhouse, Bonsai Sushi, Bonsai Teppanyaki, Ji Ji Asian Kitchen, Seafood Shack, Cucina del Capitano, Guy's Pig & Anchor Bar-B-Que Smokehouse|Brewhouse, The Chef's Table, Emeril's Bistro 1396, Rudi's Seagrill, Shake Spot, Javablue Cafe, Promenade Cafe, Lido Coffee Bar, Ocean Plaza Cafe, Havana Bar (on Carnival Sunshine), RedFrog Pub and other lounges that may serve light bites. 'Steakhouse Selections' served in the Main Dining Room Dr. Seuss Green Eggs and Ham Breakfast 24-hour room service (charges may apply) Alcoholic and non-alcoholic bar beverages (excluding beverages served in the Main Dining Room and Lido Restaurant such as non-bottled water, lemonade, iced tea, select juices, hot chocolate and non-specialty coffee and tea) Gift Shop purchases Purchases at Cherry on Top and Special Occasions (featured on select ships) Thrill Theater and IMAX® (featured on Carnival Horizon and Carnival Vista) Spa treatments, Salon services and select fitness classes Gambling in the casino Playing Bingo and Deal or No Deal™ Video Arcade games Sky Zone Trampoline Park at Sea (featured on Carnival Panorama) BOLT Ultimate Sea Coaster (featured on Carnival Celebration, Carnival Jubilee and Mardi Gras) Loft 19 rental for guests not occupyng a Carnival Excel-level suite (featured on Carnival Celebration, Carnival Jubilee and Mardi Gras) Art Auction Program (featured on select ships) Carnival Adventures Shore Excursions Photos Internet access and 'chat' option on the HUB app Use of your smartphone Ship-to-Shore telephone calls Medical services Laundry services (valet or self-service) Service gratuities and tips
  • I am cruising alone. Why does Carnival charge double for Single Occupancy?
    Cruise fares are based on double occupancy in each cabin. Cruise lines make up for the absence of another passenger by charging what they call a "single supplement" that can be as high as 200% of the standard price. Carnival charges a "single supplement" in a room that would normally hold at least two people. There are no Carnival single person rooms.
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